CICV is a SAP tcode coming under CRM module and BBPCRM component. View some details about CICV tcode in SAP.
- CICV tcode used for : CTI Queue Maintenance in SAP
- Module : CRM-CIC (Interaction Center WinClient)
- Parent Module : CRM (Customer Relationship Management)
- Package : CCMA (Interaction Center Components)
- ABAP Program :
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Definitions
What is SAP ?SAP is the short form of Systems, Applications & Products in Data Processing. It is one of the largest business process related software. This software focused on business processes on ERP & CRM.
What is transaction code in SAP?Transaction code shortly known as tcode, is a shortcut code to access different functional areas in SAP. It avoid users from long menu path to reach a report. Instead of that users can type the corresponding transaction code and press enter, the corresponding SAP page will load. It’s a good practice to remember or note down the transaction codes that we need to use in our regular work.
CICV related transaction codes
| Tcode | Note |
|---|---|
| CICV | CTI Queue Maintenance |
| CICW | CTI Queue Assignment Maintenance |
| SM38 | Queue Maintenance Transaction |
| RSA7 | BW Delta Queue Monitor |
| ODQMON | Monitor for Operational Delta Queue |
| CICH | CTI Telephony Buttons |
| CICY | CTI Administration |
| S_ALR_87014386 | CTI Profile/Framework:Detail Display |
| CICAA | Callback Queue Maintenance |
| CRMM_IC_SPHQ | CCS SAPphone Queue Maintenance |
| CICAB | Callback Queue Assignment |
| CMWQ | Mobile Client Message Recovery |
| CMWQ_DEL | MCMR cleanup Transaction |
| SMWMQUEUES | CRM Middleware Site Queue Info |
| S_PLC_83000177 | (empty) |