CICH is a SAP tcode coming under CRM module and BBPCRM component. View some details about CICH tcode in SAP.
- CICH tcode used for : CTI Telephony Buttons in SAP
- Module : CRM-CIC (Interaction Center WinClient)
- Parent Module : CRM (Customer Relationship Management)
- Package : CCMA (Interaction Center Components)
- ABAP Program :

Here is some free PDF files that you can download free for your reference.
Download Now
Definitions
What is SAP ?SAP is the short form of Systems, Applications & Products in Data Processing. It is one of the largest business process related software. This software focused on business processes on ERP & CRM.
What is transaction code in SAP?Transaction code shortly known as tcode, is a shortcut code to access different functional areas in SAP. It avoid users from long menu path to reach a report. Instead of that users can type the corresponding transaction code and press enter, the corresponding SAP page will load. It’s a good practice to remember or note down the transaction codes that we need to use in our regular work.
CICH related transaction codes
| Tcode | Note |
|---|---|
| CICH | CTI Telephony Buttons |
| CICI | Profile for Telephony Controls |
| CICV | CTI Queue Maintenance |
| CICW | CTI Queue Assignment Maintenance |
| CICY | CTI Administration |
| CRMC_IC_TLBBTNX | Define Toolbar Buttons |
| ORPS12 | COIS POWL Buttons Customizing |
| F9MZ | S Table: Buttons to Hide Maintenance |
| S_ALR_87014386 | CTI Profile/Framework:Detail Display |
| SPH1 | Create and maintain telephony server |
| SPH4 | Activ./deactiv. telephony in system |
| SPHA | Telephony administration |
| CRMC_IC_TLBBTN | Define Toolbar Buttons |