CICAI is a SAP tcode coming under CRM module and BBPCRM component. View some details about CICAI tcode in SAP.
- CICAI tcode used for : BDC Field Destination in SAP
- Module : CRM-CIC (Interaction Center WinClient)
- Parent Module : CRM (Customer Relationship Management)
- Package : CICA (Interaction Center)
- ABAP Program :

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Definitions
What is SAP ?SAP is the short form of Systems, Applications & Products in Data Processing. It is one of the largest business process related software. This software focused on business processes on ERP & CRM.
What is transaction code in SAP?Transaction code shortly known as tcode, is a shortcut code to access different functional areas in SAP. It avoid users from long menu path to reach a report. Instead of that users can type the corresponding transaction code and press enter, the corresponding SAP page will load. It’s a good practice to remember or note down the transaction codes that we need to use in our regular work.
CICAI related transaction codes
| Tcode | Note |
|---|---|
| CICAI | BDC Field Destination |
| IBSPI_RFCDEST | RFC Destination IBS-PI Functions |
| CICAD | BDC name and Transaction Code |
| CRMC_IC_BDCCONTEXT | Specify alternative BDC context |
| CACSCONDBTCI_MAP | Create Conditions BDC Session |
| CICAJ | Parameter ID Destination |
| IBSSI_RFCDEST | RFC Destination for IBS Functions |
| VX10 | Countries of Destination for License |
| CNVMBTDESTDIST | MBT PCL define destination distrib. |
| CNV_MBT_RFCM | MBT RFC destination management |
| MRTRSC01 | RMS-MRTRS : RFC Destination of GR |
| O10CXT | Change Destination for XSteps |
| FINB_TR_DEST | Destination for Transport Methods |
| UGAREA_CHANGE_RFC | Changing of AREAID RFC Destination |
| UGB0 | RFC Destination-dep. Gen. Classes |
Tables in the same package as CICAI
SAP tables in package CICA, which also contains transaction CICAI.
| Table | Description |
|---|---|
| CICCONF | CCM framework screen configuration |
| HRP1260 | DB Table for Infotype 1260 |
| CICCCONF | Call center framework components |
| CICSCHEMA | Hot keys definition for mouse free operations in CIC |
| CICCCONF_T | Customer interaction component text |
| CICCFGTIME | Configuration change time |
| CICFHCASSN | Call center framework hidden component modules |
| CICFSCASSN | Call Center Framework Screen Component Module |
| CICPROFILE | Interaction Center WinClient Profile |
| CICTOOLBAR | CCM Application Toolbar Profile |
| ICPROFILES | Customer interaction center profiles |
| CICPROFILES | Customer interaction center profiles |