CIC2 is a SAP tcode coming under CRM module and BBPCRM component. View some details about CIC2 tcode in SAP.
- CIC2 tcode used for : Maintain Variables in SAP
- Module : CRM-CIC (Interaction Center WinClient)
- Parent Module : CRM (Customer Relationship Management)
- Package : CICA (Interaction Center)
- ABAP Program :
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Definitions
What is SAP ?SAP is the short form of Systems, Applications & Products in Data Processing. It is one of the largest business process related software. This software focused on business processes on ERP & CRM.
What is transaction code in SAP?Transaction code shortly known as tcode, is a shortcut code to access different functional areas in SAP. It avoid users from long menu path to reach a report. Instead of that users can type the corresponding transaction code and press enter, the corresponding SAP page will load. It’s a good practice to remember or note down the transaction codes that we need to use in our regular work.
CIC2 related transaction codes
| Tcode | Note |
|---|---|
| CIC2 | Maintain Variables |
| IMEV | Maintain global variables |
| KCRE | Maintain Global Variables |
| KE3E | Maintain Global Variables |
| KE8V | EC-PCA: Maintain global variables |
| SU_REFUSERVARIABLE | Maintain reference user variables |
| CXRV | Maintain global variables |
| FC_BW_RSZV | Maintain BW Variables |
| UG_BW_RSZV | Maintain Variables |
| GCTS | Transport of sets and variables |
| GS17 | Export variables |
| GS18 | Import variables |
| GS19 | Copy variables from client |
| OKU7 | Variables: CO-PA list element |
| BCT_GET_MY_VAR | Contents: My Variables for User |
Tables in the same package as CIC2
SAP tables in package CICA, which also contains transaction CIC2.
| Table | Description |
|---|---|
| CICCONF | CCM framework screen configuration |
| HRP1260 | DB Table for Infotype 1260 |
| CICCCONF | Call center framework components |
| CICSCHEMA | Hot keys definition for mouse free operations in CIC |
| CICCCONF_T | Customer interaction component text |
| CICCFGTIME | Configuration change time |
| CICFHCASSN | Call center framework hidden component modules |
| CICFSCASSN | Call Center Framework Screen Component Module |
| CICPROFILE | Interaction Center WinClient Profile |
| CICTOOLBAR | CCM Application Toolbar Profile |
| ICPROFILES | Customer interaction center profiles |
| CICPROFILES | Customer interaction center profiles |